1. Introduction
At AluTone, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
2. Information We Collect
2.1 Personal Information: When you interact with our website, we may collect personal information such as your name, email address, mailing address, phone number, payment information, and other details necessary to process your orders and provide customer service.
2.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and services.
3. How We Use Your Information
3.1 Order Processing: We use your personal information to process and fulfill your orders, including sending order confirmations, updates, and delivery notifications.
3.2 Customer Service: Your information helps us respond to your customer service requests and support needs more efficiently.
3.3 Marketing: With your consent, we may use your email address to send you newsletters, promotions, and updates about our products and services. You can opt out of these communications at any time.
3.4 Improvement of Services: We use non-personal information to analyze trends, administer the website, track user movements, and gather demographic information to improve our services.
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
4.2 Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.
5. Data Security
We implement a variety of security measures to protect your personal information. These measures include secure servers, encryption, and access controls to ensure that your data is safe from unauthorized access, alteration, disclosure, or destruction.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve our website's performance. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
7. Your Rights
7.1 Access and Correction: You have the right to access and correct your personal information held by us. You can update your information by logging into your account or contacting us directly.
7.2 Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
7.3 Erasure: You have the right to request the deletion of your personal information, subject to certain legal obligations.
7.4 Objection and Restriction: You have the right to object to the processing of your personal information and request the restriction of its processing under certain circumstances.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@alutone.nl
Phone: +31 134681262
Address: Cisles B.V. (AluTone), Hogeschoollaan 231, 5037GC Tilburg, The Netherlands
By using our website, you agree to this Privacy Policy. Thank you for choosing AluTone Guitars.